Responsible Gaming at 8upbd

We believe gaming should always be fun, safe, and within your control. 8upbd is committed to helping Bangladesh players make informed decisions and stay in charge of their gaming experience.

Our Commitment

Gaming Should Always Be Fun

At 8upbd, we take responsible gaming seriously. We understand that for the vast majority of our players across Dhaka, Chittagong, Sylhet, and beyond, online casino and sports betting is a form of entertainment — a way to enjoy cricket matches, test their luck on slots, or experience the thrill of a live casino table. We want that experience to remain exactly that: entertainment.

However, we also recognise that for some players gambling can stop being fun and start causing real harm — to finances, relationships, and mental wellbeing. That is why 8upbd provides a full suite of player protection tools and resources, available to every registered player at no cost. Whether you want to set limits, take a break, or permanently close your account, we make it easy to stay in control. All content and services on this page are intended exclusively for adults aged 21 and above.

21+

21+ Only — Strictly Enforced
All players must be 21 years or older to register and play at 8upbd. We verify age at registration and may request supporting documents at any time.

Remember: Gambling is a form of entertainment, not a way to earn money or solve financial problems. Never gamble with money you cannot afford to lose, and never chase losses. If you are feeling financial pressure, please reach out to our support team before placing another bet.

Player Tools

Tools to Keep You in Control

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Self-Exclusion

Request a temporary or permanent self-exclusion to block access to your account.

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Time-Out

Pause your account for a set period — 24 hours, 7 days, or 30 days — without closing it permanently.

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Deposit Limits

Set daily, weekly, or monthly deposit caps to keep your spending within a budget you are comfortable with.

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Reality Check

Receive on-screen reminders showing how long you have been playing and how much you have spent during a session.

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Session Limits

Cap the total time you spend on the platform per day to help maintain a healthy balance between gaming and daily life.

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24/7 Support

Our support team is available around the clock to assist you with any responsible gaming concern in English.

Warning Signs

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income or background. The following signs may indicate that gambling is no longer under your control. If you recognise any of these in yourself or someone you know, please contact our support team immediately.

  • Spending more money or time gambling than you originally planned
  • Chasing losses in an attempt to win back money you have already lost
  • Borrowing money or selling belongings to fund gambling
  • Hiding your gambling activity from family or friends
  • Feeling anxious, irritable, or depressed when not gambling
  • Neglecting work, family responsibilities, or personal health due to gambling

Common Questions

Responsible Gaming FAQs

Log in to your 8upbd account and navigate to the Account Settings section. Under Responsible Gaming, you will find the Deposit Limits option. You can set a daily, weekly, or monthly cap. Limits take effect immediately, and any request to increase a limit will have a mandatory 7-day cooling-off period before it applies.

Self-exclusion is a formal request to block your own access to the 8upbd platform for a set period (30 days, 90 days, 6 months, or permanently). To apply, contact our support team via the email listed on the site or through live chat, and state that you wish to self-exclude. Your account will be restricted within 24 hours. During self-exclusion, you cannot reopen your account by simply resetting your password.

Yes. The Time-Out feature allows you to pause your account for 24 hours, 7 days, or 30 days. During this period you cannot log in, place bets, or make deposits. Your account balance is preserved and you can resume play once the time-out period expires, without needing to re-register.

Contact the 8upbd support team at [email protected] at any time — our team is available 24/7 in English. For professional counselling, we encourage you to also reach out to mental health support services available in Bangladesh. Our team can guide you through all available responsible gaming tools and help you choose the right option for your situation.

Need to Talk? We Are Here

If you or someone you know is struggling with problem gambling, do not wait. Reach out to our support team at [email protected] any time of day or night. All responsible gaming requests are treated confidentially and with care. You can also visit our FAQ page for more information on how 8upbd protects its players.

Play Responsibly at 8upbd

Ready to enjoy our games within safe, healthy limits? Log in to your account or browse our FAQ for more answers.

Log In to 8upbd Visit the FAQ Page